Skip to main content

Submit a request
Sign in

Sign in
Submit a request

Theta Support
Webshop
Order tracking and returns

Articles in this section

I have an order in process but there is an error, what can I do?
I have an order in process can I cancel it?
Where can I follow the processing of my order?
What is the time limit in order to ask for a refund or exchange?
I want to return my order, what should I do?
What are the conditions if I want to return my order?

What is the time limit in order to ask for a refund or exchange?

07 August 2022 14:35
Updated

The time limit for a refund or an exchange is 14 days after the delivery date.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Related articles

What is the standard delivery time?
Where can I access the global FAQ?
I would like a duplicate of my invoice, what can I do?

Deutsch Français Nederlands